Shipping policy

Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on Sundays or holidays. You will receive a confirmation email with tracking information once your order has been fulfilled.

Because many of our products are fresh or made-to-order, processing times may vary slightly depending on harvest schedules and product availability.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 2–5 business days
  • Expedited Shipping: 1–3 business days

Delivery delays can occasionally occur due to carrier issues or weather conditions.

Local Delivery

We offer local delivery through trusted delivery partners.

  • Delivery radius: Typically within 10–25 miles of our farm
  • Delivery days: Select days based on availability
  • Delivery fees: Calculated at checkout

You will receive a notification when your order is out for delivery.

Market Pickup

Orders can be picked up at select market locations and times.

  • Pickup locations include local farmers markets and retail partners
  • You will receive pickup instructions after placing your order
  • Please bring your order confirmation for pickup

Orders not picked up during the scheduled time may not be guaranteed freshness.

Shipping for Perishable Products

Our fresh products (like microgreens, lettuce, and mushrooms) are carefully packaged to maintain quality during transit.

  • We recommend selecting expedited shipping for perishable items
  • Orders may only ship early in the week to avoid weekend delays
  • We are not responsible for spoilage due to shipping delays beyond our control

Freeze-Dried & Shelf-Stable Products

Freeze-dried products ship nationwide and have longer shelf stability.

  • Standard shipping is recommended
  • These items are packaged for durability and extended freshness

Incorrect Shipping Addresses

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.

Include:

  • Your order number
  • Photos of damaged items (if applicable)

We will work with you to resolve the issue as quickly as possible.

Contact Us

For any questions about your order or shipping, please contact us.