Refund policy
No Returns or Refunds
Due to the perishable nature of many of our products, all sales are final. We do not accept returns or offer refunds under normal circumstances.
Exceptions (Case-by-Case Basis)
We understand that issues can occasionally arise. Refunds or replacements may be considered only in extenuating circumstances, including:
- Products arriving damaged
- Incorrect items received
- Significant quality concerns upon delivery
All requests are reviewed individually at our discretion.
Reporting an Issue
To be considered for a refund or replacement, you must contact us within 48 hours of delivery or pickup.
Please include:
- Your order number
- A clear description of the issue
- Photos of the product (if applicable)
Requests submitted after 48 hours may not be eligible for review.
Resolution Options
If your request is approved, we may offer one of the following:
- Replacement of the product
- Store credit
- Refund to the original payment method
The resolution provided will depend on the specific situation.
Non-Eligible Situations
We do not offer refunds or replacements for:
- Orders not picked up at scheduled market times
- Improper storage or handling after delivery or pickup
- Minor cosmetic variations that do not affect product quality
- Delays caused by shipping carriers or delivery partners
Contact Us
For all return and refund inquiries, please contact us.