Shipping & Delivery

We offer multiple convenient ways to receive your farm-fresh products, including local delivery, market pickup, retail locations, and nationwide shipping for select items. Our goal is to ensure every order arrives fresh, handled properly, and as quickly as possible.

Order Processing

All orders are processed within 1–3 business days, depending on product type and harvest schedules.

  • Orders are not processed on Sundays or holidays
  • Fresh products are typically harvested after orders are placed
  • You will receive a confirmation email when your order is ready or shipped

Processing times may vary slightly during peak seasons.

Local Delivery

We offer local delivery through trusted third-party logistics partners.

Delivery Area

  • Baton Rouge and surrounding areas (typically 10–25 miles from our farm)

Delivery Partners

  • Uber (via local delivery services)
  • Shipday for scheduled and routed deliveries

Delivery Timeline

  • Most deliveries occur within 24–72 hours of order placement
  • Delivery days depend on route scheduling and product availability

Fees

Delivery fees are calculated at checkout based on distance, order size, and carrier rates.

Market Pickup

You can pick up your order at select farmers markets.

Pickup Locations Include:

  • Red Stick Farmers Market – Downtown
  • Red Stick Farmers Market – Perkins Road

How It Works:

  • Select “Market Pickup” at checkout
  • We prepare and reserve your order for the selected market day
  • Pickup instructions are sent via email or text

Orders must be collected during designated market hours.

Retail Pickup (In-Store Availability)

Our products are also available at select retail partners:

  • Matherne’s Market – Downtown
  • Matherne’s Market – Kenilworth
  • Matherne’s Market – LSU
  • Other participating Matherne’s Market locations

Availability varies by store and restock schedule.

Shipping (Select Products Only)

We offer nationwide shipping for non-perishable and freeze-dried products only.

Eligible Items:

  • Freeze-dried microgreens
  • Shelf-stable specialty products

Shipping Timeline:

  • Standard shipping: 2–5 business days
  • Expedited shipping: 1–3 business days (where available)

Fresh produce is not shipped outside of local delivery zones.

Packaging & Freshness

We take extra care to ensure quality:

  • Temperature-conscious packaging for fresh items
  • Protective sealing to prevent damage in transit
  • Separate handling for delicate greens and heavier items
  • Shelf-stable packaging for freeze-dried products

Missed or Failed Deliveries

If a delivery attempt is unsuccessful:

  • Additional delivery attempts may incur a fee
  • Orders may be returned to the farm depending on condition
  • Perishable items cannot always be re-delivered or refunded

Issues With Your Order

If there is an issue with your order (damage, delay, or missing items), please contact us within 48 hours of delivery or pickup.

Include:

  • Order number
  • Description of issue
  • Photos (if applicable)

Contact Support

For shipping or delivery questions:

Email: [Your Email Address]
Phone/Text: [Your Phone Number]